The research was led by Patricia Martin of LitLamp Communications. She and her colleagues pay particular attention to the generational shift in cultural activity that was also explored in CFM’s report on Museums & Society 2034: the Millennial generation is composed of creators, engaged in composing, writing, making and using social media to share their creations, while Boomers are still predominantly consumers of cultural experiences and collectors of art. They find that while both groups spend an average of more than 3 hours a day online, Boomers are more likely to be seeking information than creating content.
Here are some of the “take-aways” from the report:
• The best way to engage the creative cultural consumers is by linking to their existing pursuits, provide participation platforms that that give them the opportunity to be recognized for their work.
• Cultural consumers value health and the environment, and are willing to pay more for products that fit their healthy, green criteria.
• While cultural consumers in general value the use of collective revenue for efforts that increase knowledge, they prioritize K-12 education and public libraries as amenities that should be valued and publicly funded, while viewing support of public universities and museums as personal choices that should be left up to the individual.
• One good piece of news for museums is that cultural consumers are highly politically engaged. More than 90% stay up to date with political news and vote. That makes them valuable potential advocates for museum-friendly policy and funding.
• Ninety percent of them agree that arts and cultural organizations help to keep the local economy strong and to create growth.
The report is intended to help marketers understand the cultural values and social dynamics that are driving consumer behavior. It’s also designed to spark discussions within the cultural community, where some people may be surprised (or intrigued) by Martin’s argument that “cultural consumer’s attitudes reflect the core American beliefs in the power of the individual, the value of a good education, and the possibility of success.”